1. Introduction & Consent
These Terms and Conditions ("Terms") bigbaaziapplies to bigbaazi's website, mobile application, and all related services. By using any bigbaazi service, you confirm that you fully agree to these Terms and Conditions.
If you disagree with any part of these terms, we ask that you refrain from using bigbaazi's services. We reserve the right to update these terms at any time, and any significant changes will be communicated via your registered email or in-platform notification.
By registering with bigbaazi, you are deemed to have read and accepted these Terms and Conditions. Please read them carefully before signing up.
2. Eligibility & Age Requirements
To use bigbaazi's services, you must meet the following eligibility requirements:
- Must be at least 18 years old, or the legal gaming age in your country, whichever is higher.
- Online gaming is not prohibited by law in your country of residence.
- You are opening the account on your own behalf as a real individual.
- You are not playing as a representative of a corporation or business entity.
Opening an account or gaming on behalf of anyone under 18 is strictly prohibited. bigbaazi reserves the right to verify a user's age at any time.
3. Account Registration & Management
Each user may register only one account. If multiple accounts are found under the same person, all accounts may be closed and any associated balances may be forfeited.
All information provided at registration must be truthful, accurate, and complete. Accounts created with false information may be closed at any time.
- Never share your login credentials (password, OTP) with anyone.
- Transferring or selling your account is strictly prohibited.
- If you notice any suspicious activity on your account, contact support immediately.
- Keep your contact details (email address and phone number) up to date at all times.
4. KYC Identity Verification
Bigbaazi follows Know Your Customer (KYC) procedures in line with international regulatory guidelines. Identity verification is mandatory before your first withdrawal and for high-value transactions.
The following documents may be required for verification:
- Scan or photo of your National ID (NID) or passport
- A recent selfie
- Proof of Address (utility bill or bank statement)
- Proof of Payment Method Ownership
KYC documents are stored on bigbaazi's secure, encrypted servers and used solely for verification purposes.
5. Deposit Policy
Bigbaazi supports deposits via mobile banking, bank transfer, and digital wallets. The minimum deposit amount is BDT 200.
- Deposits are only accepted from accounts or wallets registered in your own name.
- Deposits made from third-party accounts will be returned and the associated account will be reviewed.
- Bigbaazi does not charge any fees on deposits, though your payment provider's own charges may apply.
- Depositing funds from illegal sources constitutes a violation of anti-money laundering laws.
6. Withdrawal Policy
The minimum withdrawal amount is BDT 300. To withdraw, your account must have completed KYC verification and any applicable bonus wagering requirements must be met.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Mobile banking withdrawals are typically completed within 5–15 minutes.
- Bank transfers may take 1–24 business days to process.
- Bigbaazi reserves the right to request additional verification for withdrawals.
- If suspicious activity is detected, withdrawals may be temporarily delayed.
7. Bonus & Promotions Policy
Bigbaazi offers a range of bonuses and promotions — including a Welcome Bonus, Reload Bonus, Cashback, and VIP Rewards. Each bonus has its own terms, which are detailed on the relevant promotion page.
General Bonus Rules:
- To claim a bonus, you must meet the associated wagering requirements.
- Each bonus has a set expiry date — any unused bonus will be forfeited once it expires.
- Using multiple bonuses at the same time is generally not permitted.
- Any attempt to abuse bonuses will result in the relevant bonus being voided and the account being reviewed.
- Bigbaazi reserves the right to modify or cancel any promotion at any time.
If you have any questions about a bonus, contact support before claiming it.
8. Gameplay Rules & Fair Play
All games on bigbaazi use a certified Random Number Generator (RNG) that meets international standards. Outcomes are entirely random — there is no human intervention.
- In Sports Betting, the odds displayed at the time of bet confirmation are the ones that apply.
- If a technical issue occurs during a live game, the session will be voided and bets will be refunded.
- In any situation arising from a technical error or connection failure, bigbaazi's decision is final.
- Bigbaazi reserves the right to investigate any irregular outcome in a game or event.
9. Prohibited Activities
The following activities are strictly prohibited on bigbaazi. Violations may result in permanent account closure and forfeiture of any associated balance:
- Bonus abuse or claiming bonuses through multiple accounts.
- Using any software, bots, or automation tools.
- Attempting to gain unauthorized access to another user's account.
- Money laundering using funds obtained from illegal sources.
- Exploiting system vulnerabilities to gain an unfair advantage (game bug exploitation).
- Impersonating bigbaazi staff to commit fraud.
Bigbaazi uses an advanced fraud detection system to identify suspicious activity. If a violation is detected, relevant information may be shared with the appropriate authorities.
10. Responsible Gaming Policy
Bigbaazi is committed to responsible gaming above all else. We believe gaming should be a source of enjoyment — not addiction.
- All users can set their own limits on deposits, losses, or session duration.
- The self-exclusion feature allows you to temporarily suspend your account for a set period of time.
- If you feel that gaming is having a negative impact on your life, the bigbaazi support team is here to help.
- Account registration by minors is strictly prohibited.
To learn more about responsible gaming, visit our Responsible Gaming page page.
11. Account Closure
You may request to close your bigbaazi account at any time. Please withdraw any available balance before closing.
Bigbaazi reserves the right to close accounts in the following circumstances:
- Violating the terms and conditions.
- Registering with false information.
- If the account holder is found to be involved in illegal activity.
- If the account holder is identified as a minor.
- In cases of prolonged inactivity (generally 12 months or more).
12. Notice of Changes to Terms
Bigbaazi reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the platform.
Continuing to use bigbaazi after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page regularly.
The current version of these Terms was published in January 2026. The date of the latest update is always shown at the top of the page.